WHITE PAPER:
New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
PRESENTATION TRANSCRIPT:
Review this presentation transcript to learn how to eliminate siloed information, automate business processes and improve decision making with a service-oriented architecture (SOA), enhanced data services, and a business rules management system (BRMS).
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
EGUIDE:
Business intelligence (BI) offers IT leaders the chance to achieve greater strategic decision-making through the use of dashboards, data analytics, reporting tools and much more. So how can IT leaders plan for a seamless BI deployment? Inside this e-guide, uncover expert tips that will help ensure long-term BI success.
WHITE PAPER:
New technology and the expanding role of the Internet are forever changing social relationships, management philosophies, and business models around the world. Access this white paper for insights into current mobile computing trends and recommendations for making the most out of these trends in the enterprise.
ANALYST BRIEF:
Read this report to learn what Aberdeen Group found when analyzing the results of 65 IBM/Cognos BI users who participated in a larger study about best practices for business intelligence during a recession.
PRESENTATION TRANSCRIPT:
Smart Meters are going to generate enormous amounts of information- managing all the data and making sense of it is going to be a huge challenge for the energy companies. Access this presentation transcript to examine what this will mean in practice for the energy companies and how they are approaching such a challenging project.
WHITE PAPER:
Explore architecture management with IBM. Find out how the four elements of actionable enterprise architecture can transform your business.
TECHNICAL ARTICLE:
Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT.
