SLAs Reports

Getting to the Root cause of Network and Application Issues
sponsored by Fluke Networks
WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before.
Posted: 23 Mar 2012 | Published: 22 Mar 2012

Fluke Networks

SaaS CRM Best Practices
sponsored by Microsoft
EGUIDE: This exclusive e-guide discusses the importance of examining a CRM software vendor's ecosystem before signing on the dotted line. Uncover expert tips on how to negotiate the best SaaS service-level agreement for your enterprise.
Posted: 03 Feb 2016 | Published: 01 Feb 2016

Microsoft

The Five Essential Elements of Application Performance Monitoring
sponsored by Dell Software
EBOOK: In The Five Essential Elements of Application Performance Monitoring, author and renowned business technology expert Don Jones discusses an Application Performance Monitoring (APM) approach that helps businesses improve application performance from the perspective of the business and the end user.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

Dell Software

How MSPs Can Drive Success in the Current Market
sponsored by Kaseya
EGUIDE: This E-Guide from MicroScope.co.UK explains why leveraging the proper monitoring tool can make or break your business. In addition, discover why updating your services portfolio to include mobile management can help you drive business profits, gain customers, and increase efficiency.
Posted: 06 Dec 2012 | Published: 06 Dec 2012

Kaseya

Guide to Virtual Server Protection
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: HP Data Protector simplifies application protection through unified recovery and advanced automation and can help you meet any SLA for up to 70% less cost than competitive backup software solutions.
Posted: 22 Jul 2011 | Published: 22 Jul 2011

Hewlett-Packard Enterprise

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems

Web Application Performance Management
sponsored by Radware
WHITE PAPER: This white paper introduces a solution that not only allows users to measure end-to-end application, network and browser rendering performance data in real-time, but also one that automatically accelerates web sites; optimizing HTML dynamically and reducing web page build times by up to 50% on PC and mobile browsers.
Posted: 24 Oct 2013 | Published: 30 Sep 2013

Radware

Presentation Transcript: Tape Vaulting: Best Practices to Consider for Offsite Tape Storage
sponsored by Iron Mountain
PRESENTATION TRANSCRIPT: In this transcript of a podcast, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.
Posted: 31 May 2011 | Published: 31 May 2011

Iron Mountain

Cloud Vs. Cloud: Which Side Are You On?
sponsored by OpenText Security Solutions
WHITE PAPER: The jury is in, and cloud computing is here to stay. So the question for organizations both large and small is not: “to cloud or not to cloud,” but rather, when and what kind — public or private?
Posted: 11 Nov 2011 | Published: 11 Nov 2011

OpenText Security Solutions

The Zen of Guaranteed Application Performance
sponsored by IPANEMA TECHNOLOGIES
WHITE PAPER: Application performance is business performance – yet eliminating frustration and providing app happiness can be a harrowing task. This resource outlines how to gain the control, visibility, and automated intelligence you need for your apps – and business – to be successful.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

IPANEMA TECHNOLOGIES