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Information Technology Infrastructure Library Reports

Converged Infrastructure Drop-off Doesn't Mean Data Center Death sponsored by Hewlett Packard Enterprise EGUIDE: The dropping adoption of converged infrastructure doesn't foretell its death. Read on here to discover why many enterprises still select CI as a more stable and agile operating environment over HCI, and to consolidate assets acquired through acquisitions, as told by our experts in this guide. Posted: 21 Aug 2017 \| Published: 15 Aug 2017 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Systems \| ITIL \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Systems

E-Guide: Best practices and considerations to ensure help desk management success sponsored by SysAid Technologies EGUIDE: This e-guide from SearchDataCenter.com explains why it is essential analyze the performance of your service desk to ensure optimal results. Gain expert insight into how to improve IT help desk services with vendor support. And find out how to help staff be more productive by providing them with extra support. Posted: 20 Apr 2011 \| Published: 20 Apr 2011 TOPICS: Call Center Management \| Call Centers \| Help Desk Management \| Help Desk Management Services \| Help Desks \| IT Service Management \| ITIL \| Vendors

Safeguard the Implementation of New Technology: Reduce Implementation Risk and Optimize Performance sponsored by SAP America, Inc. WHITE PAPER: Organizations have increasingly complex software, interface, and IT landscapes. This paper explains how the SAP Safeguarding for Integration Validation portfolio of services offers the process, tools, and expertise you need to reduce the technical risk and cost associated with implementing new software solutions. Posted: 20 Sep 2010 \| Published: 20 Sep 2010 TOPICS: Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Processes \| Integration Testing \| IT Infrastructure \| IT Management \| ITIL \| SAP (Product)

Transform IT: Transform the Enterprise sponsored by ServiceNow WHITE PAPER: Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: CIOs \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| ITIL

Modern ITSM and Asset Management sponsored by SoftwareONE EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come. Posted: 24 May 2018 \| Published: 22 May 2018 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

ASG-Discovery and Dependency Mapping (ASG-DDM) sponsored by ASG Software Solutions WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management. Posted: 23 Feb 2010 \| Published: 23 Feb 2010 TOPICS: Business Service Management \| Business Service Management Software \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| UNIX \| Windows

E-Guide: Expert Strategies for Data Center Consolidation sponsored by DLT Solutions EGUIDE: This e-guide from SearchDataCenter.com explains how a data center consolidation strategy can benefit from the ITIL lifecycle. Discover how your organization can gain from these ITIL lifecycle phases: service strategy, service design, service transition, service operations, and continuous improvement. Posted: 06 Apr 2011 \| Published: 30 Mar 2011 TOPICS: Backups \| Data Center Consolidation \| Data Center Infrastructure Efficiency \| Data Center Management \| Disaster Recovery \| IT Infrastructure \| IT Management \| ITIL

Top 8 Considerations to Enable and Simplify Mobility sponsored by ServiceNow WHITE PAPER: Mobile devices can help organizations become more agile, cost efficient and competitive. Get tips on embracing mobility. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: Handheld Devices \| IT Management \| IT Service Management \| ITIL \| Mobile Device Management

Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again sponsored by SAP America, Inc. WHITE PAPER: BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects. Posted: 20 Sep 2010 \| Published: 20 Sep 2010 TOPICS: Business Intelligence \| Business Intelligence Software \| IT Management \| IT Managers \| ITIL \| SAP (Product) \| Training \| Training and Educational Services \| Training Software

IT Service Automation: Streamline and Automate Key Functions and Processes sponsored by BMC-Accenture WHITE PAPER: This white paper explores the pivotal role of automation in achieving this goal and showcases tools and services that can assist you with the strategy, design, and implementation of this process. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Processes \| Business Service Management \| Data Center Management \| ITIL

Information Technology Infrastructure Library Reports