EGUIDE:
Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.
ESSENTIAL GUIDE:
This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.
EGUIDE:
The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
PRODUCT LITERATURE:
The Alcatel 7302 Intelligent Services Access Manager (ISAM) provides an efficient, next-generation means of delivering these services.
EGUIDE:
Telecom networks are evolving thanks to new technologies such as 5G. This evolution will affect various types of organizations, internet service providers (ISPs) and available services. In this e-guide, learn why it is critical for ISPs to explore 5G and its capabilities now, in order to determine how to offer 5G services and support customers.
WHITE PAPER:
The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.
PRODUCT LITERATURE:
This paper explains how a service delivery environment (SDE) that enables rapid creation, deployment, and maintenance of new services and blending of services supports evolving enterprise networks.
PRODUCT LITERATURE:
Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi).
CASE STUDY:
Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
CASE STUDY:
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.