Enterprise Services Automation Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Marketing software moves closer to centre of the CIO's vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly – 21 May 2019: Managing software updates in Windows 10
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how technology is fighting poverty by increasing financial inclusion. We examine how best to manage the challenges of Microsoft's new plan for ongoing Windows 10 updates. And we find out how data innovation at Lloyd's of London is supporting a wider digital modernisation. Read the issue now.
Posted: 08 Feb 2021 | Published: 21 May 2019

TechTarget ComputerWeekly.com

Computer Weekly – 19 March 2024: What went wrong with Birmingham's Oracle project?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after Birmingham City Council's disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer's guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now.
Posted: 19 Mar 2024 | Published: 19 Mar 2024

TechTarget ComputerWeekly.com

Infographic: 2019 IT Priorities - Middle East
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 151 respondents from across Middle East.
Posted: 08 Feb 2021 | Published: 09 Jul 2019

TechTarget ComputerWeekly.com

Computer Weekly - 29 November 2022: How to stop data retention from killing the planet
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, there's a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now.
Posted: 28 Nov 2022 | Published: 29 Nov 2022

TechTarget ComputerWeekly.com

CW@50 - What was making the news in May
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: The National Museum of Computing has trawled the Computer Weekly archives for another selection of articles highlighting significant articles published in the month of May over the past five decades.
Posted: 08 Feb 2021 | Published: 09 May 2016

TechTarget ComputerWeekly.com

CW EMEA - January 2023: Protecting the privacy of schoolchildren
sponsored by TechTarget ComputerWeekly.com
EZINE: In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
Posted: 11 Jan 2023 | Published: 12 Jan 2023

TechTarget ComputerWeekly.com

A Computer Weekly buyer's guide to developer experience
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The better the working conditions of a software developer, the better the results. In this 15-page buyer’s guide, Computer Weekly looks at how to improve productivity, the tools required to build success and the value of in-house expertise.
Posted: 12 Sep 2023 | Published: 12 Sep 2023

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com